Privacy Policy

Effective Date: 01.03.2025

At Scootico, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our electric scooter rental services.

1. Information We Collect

We may collect the following types of personal data:

Contact Information (name, phone number, email)
Payment Information (processed securely by third-party payment providers)
Rental Details (rental history, duration, scooter usage)
Location Data (only when required for rental services, e.g., pickup/drop-off tracking)

2. How We Use Your Information

We use your data for:
✅ Providing rental services (booking, payment processing, customer support)
✅ Security and fraud prevention (ensuring safe use of scooters)
✅ Legal compliance (fulfilling regulatory obligations)
✅ Service improvements (analyzing usage data to enhance customer experience)

3. Data Sharing & Third Parties

We do not sell your personal data. However, we may share your information with:

Payment processors (for secure transactions)
Law enforcement (if required by law)
Service providers (for customer support, IT maintenance)

4. Data Retention

We retain your data only as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes.

5. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Request corrections or deletions
Withdraw consent for data processing
Lodge a complaint with data protection authorities

To exercise your rights, contact us at: [email protected]

6. Security Measures

We implement industry-standard measures to protect your data, including encryption and secure servers.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

📩 Contact Us
For any privacy-related inquiries, please contact us at:
📧 [email protected]
📍 Monsenyor Palmer 1, 07014 Palma, Illes Balears, ESPAÑA